Health plans are entering member recruitment season; a time when member satisfaction with health plans is most crucial.
Author Archive: Lauren Barca, VP of Quality and Stars
We Are Members Too: Time for Health Plans to Rethink Member Outreach
At 86Borders we’ve built our entire approach around treating health plan members the way we want to be treated by our health plans.
Understanding Member Reluctance and Best Practices for Effective Outreach: Takeaways from Modern Healthcare
No one will engage in a cancer screening or wellness visit until there is food on the table and a roof over the family’s head.